Privacy Policy

Effective Date: February 8, 2026

Nessmuk's Claim ("we," "us," or "our") operates the website nessmuksclaim.com and related campsite booking services. This Privacy Policy describes how we collect, use, and protect your personal information when you use our services.

Information We Collect

When you use Nessmuk's Claim, we may collect the following information:

• Contact Information: Your name, email address, and phone number provided during the booking process.
• Booking Information: Campsite selections, reservation dates, and preferences.
• Payment Information: Payment details are processed by our third-party payment processor. We do not store your full credit card number on our servers.
• Device and Usage Data: Browser type, IP address, pages visited, and other standard web analytics data.

How We Use Your Information

We use the information we collect to:

• Process and manage your campsite reservations.
• Send booking confirmations, reminders, check-in instructions, and other transactional SMS notifications.
• Respond to your questions and provide customer support.
• Improve our services and website experience.

SMS Messaging

When you provide your phone number during the booking process and consent to receive SMS messages, we may send you transactional notifications related to your reservation, including booking confirmations, reminders, check-in details, modifications, and cancellations.

Message frequency varies based on your booking activity. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP to any message. Reply HELP for assistance.

Data Sharing

We do not sell your personal information. We may share limited information only with:

• Service Providers: Third-party companies that help us operate our services, such as payment processors and SMS delivery providers, who are bound by contractual obligations to protect your data.
• Campground Partners: The specific campground or property where you have a reservation, limited to the information necessary to fulfill your booking.
• Legal Requirements: When required by law, regulation, or legal process.

Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Booking records are retained for a reasonable period for customer service and legal compliance purposes. You may request deletion of your data at any time by contacting us.

Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal data.
• Opt out of SMS communications at any time by replying STOP.

Children's Privacy

Nessmuk's Claim is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.

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